🟢 Can't get through to Flow? Use the Bluu Sign-Up Form.
The fastest way to activate Bluu is to contact your local Flow contact centre (store, phone, or WhatsApp) — they can activate your account the same day.
If you can't get through, fill out the Bluu Sign-Up Form and we'll set up your account within 1–2 business days. Please note there may be a delay. Billing starts from day one of activation.
💡 Our advice: Even after you submit the form, keep trying to reach the contact centre — they can usually activate the same day, which gets you watching sooner.
You'll only be activated if your Flow account is eligible for Bluu. If your account is not eligible, Bluu won't be added to your bill and we won't contact you.
If you need a hand with Bluu, there are several easy ways to get help. Pick the one that suits you.
💡 Self-service options
- Bluu Help Center — you are here. Browse articles, tutorials, and FAQs.
- AI Chatbot — available on the Help Center for instant answers, 24 hours a day.
📞 Talk to a person
- Call Flow customer care on your local number.
- Message Flow on WhatsApp in your country.
- Visit your nearest Flow retail store for in-person support.
For your country's exact phone numbers and store locations, see the Contact Bluu — All Regions Directory.
Still need help?
If you can't find what you need here, see the Contact Bluu — All Regions Directory or visit your country's section under Bluu by Country.
Need a bit more support after trying the channels above? You can also email streambluusupport@lla.com — please note this is a back-up support channel, so responses may take a little longer than reaching Flow directly.
Last updated: 2026-05-28.