🟢 Can't get through to Flow? Use the Bluu Sign-Up Form.
The fastest way to activate Bluu is to contact your local Flow contact centre (store, phone, or WhatsApp) — they can activate your account the same day.
If you can't get through, fill out the Bluu Sign-Up Form and we'll set up your account within 1–2 business days. Please note there may be a delay. Billing starts from day one of activation.
💡 Our advice: Even after you submit the form, keep trying to reach the contact centre — they can usually activate the same day, which gets you watching sooner.
You'll only be activated if your Flow account is eligible for Bluu. If your account is not eligible, Bluu won't be added to your bill and we won't contact you.
Bluu customer care is handled by Flow in every Caribbean country. There is no ticket system inside the Bluu app, so this page tells you how to reach Flow in your country.
Find your country below. Don't worry — help is only a phone call or a message away.
Anguilla
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
For online help, visit Flow Anguilla Support.
Antigua and Barbuda
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
You can also message the Flow virtual store on WhatsApp at 1-268-782-3569.
For online help, visit Flow Antigua Support.
Barbados
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
For online help, visit Flow Barbados Support.
British Virgin Islands
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
For online help, visit Flow BVI Support.
Cayman Islands
Call Flow customer care on 1-800-804-2994, or dial 611 free from a Flow mobile.
For online help, visit Flow Cayman Support.
Curacao
See Flow Curacao Support for the latest contact details.
Dominica
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
For online help, visit Flow Dominica Support.
Grenada
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
For online help, visit Flow Grenada Support.
Jamaica
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
You can also message Flow on WhatsApp at 876-620-2200.
For online help, visit Flow Jamaica Support.
St. Kitts and Nevis
Call Flow customer care on 1-800-804-2994, or dial 611 free from a Flow mobile.
You can also message the Flow virtual store on WhatsApp at 869-669-3569.
For online help, visit Flow St. Kitts Support.
St. Lucia
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
You can also message Flow on WhatsApp at 1-758-285-1010.
For online help, visit Flow St. Lucia Support.
St. Vincent and the Grenadines
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
For online help, visit Flow St. Vincent Support.
Trinidad and Tobago
Message the Flow Contact Centre on WhatsApp at 868-223-3569, available 24/7.
For online help, visit Flow Trinidad Support.
Turks and Caicos
Call Flow customer care on 1-800-804-2994, or dial 100 free from a Flow mobile.
For online help, visit Flow Turks and Caicos Support.
Visit a Flow store
A Flow store in your country can also help you in person. Use the support page link for your country above to find your nearest store.
Still need help?
If you can't find what you need here, visit your country's section under Bluu by Country for more guidance.
Need a bit more support after trying the channels above? You can also email streambluusupport@lla.com — please note this is a back-up support channel, so responses may take a little longer than reaching Flow directly.
Last updated: 2026-05-28.